, India in 2010. The company offers a suite of cloud-based software solutions to help businesses manage their customer engagement, sales, and marketing operations. Freshworks has a global presence with offices in India, the United States, the United Kingdom, Australia, and Germany.
Freshworks offers a range of products that cater to different business needs. Some of their popular products include Freshdesk, Freshsales, Freshchat, Freshservice, and Freshcaller. Freshdesk is a customer support software that helps businesses manage their customer interactions across multiple channels. Freshsales is a sales CRM software that helps businesses manage their sales pipeline and automate their sales processes. Freshchat is a live chat software that helps businesses engage with their website visitors in real-time. Freshservice is an IT service management software that helps businesses manage their IT operations. Freshcaller is a cloud-based phone system that helps businesses manage their phone interactions with customers.
Freshworks is known for its user-friendly interface, easy setup, and affordable pricing. The company offers a free trial for all its products, and customers can choose from a range of pricing plans based on their business needs. Freshworks also offers 24/7 customer support through phone, email, and chat.
In conclusion, Freshworks is a reliable and affordable software solution for businesses looking to manage their customer engagement, sales, and marketing operations. With its range of products, user-friendly interface, and excellent customer support, Freshworks is a great choice for businesses of all sizes.